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Delivery and Returns
Delivery will normally be made within 7-10 working days from confirmation of order (and receipt of artwork) to all UK mainland addresses, Xamax clothing co Ltd cannot accept any responsibility for delays beyond their control. Plain garments can be returned but must be done so within 30 days, unfortunately items that have been decorated cannot be returned unless faulty. All deliveries must be checked for the correct number of parcels and items enclosed, any discrepancies must be made known to Xamax within 48 hours of receipt of goods.
Our Delivery Partners;
UK Delivery Costs
Our delivery costs are based on order weight. This is calculated in the basket when you add products.
Quotation from the Distance selling regulations Hand book 2010
Unless you have agreed that they can, your consumers cannot cancel if the order is for:a) services where you have had the consumer’s agreement to start the service before the end of the usual cancellation period and you have provided the consumer with the required written information before you start the service, including information that the cancellation rights will end as soon as you start the service
b) goods or services where the price depends on fluctuations in the financial markets which cannot be controlled by the supplier
the supply of goods made to the consumer’s own specification such as custom-made blinds or curtains. This exception does not apply to upgrade options such as choosing alloy wheels when buying a car, or a combination of standard-off-the shelf components when ordering a PC
c) goods that by reason of their nature cannot be returned
We will accept the returned goods from you upon the following conditions;
If we are satisfied that there is a defect in the goods provided then we shall endevour to resolve the issue at our discretion and within a reasonable timescale. Where ever possible goods will be replaced like for like or credit note will be issued for part/full orders.
Faults are to be reported within 3 days of delivery and returned to us within 10 days of delivery.