Help & Information
Everything you need — ordering, artwork, delivery, guides, and compliance.
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Welcome to the XAMAX® Help & Information Hub. We have designed this page to be your single source of truth for everything from choosing the right workwear to understanding complex safety compliance.
Below, you will find our most requested resources grouped by category. Whether you are tracking an order, setting up your company artwork, or looking for technical PPE advice, simply select the relevant section to get started.
Not sure where to start?
Choose the area below and we’ll guide you to the right information — or the right person.
New to XAMAX?
Learn how our process works — from choosing the right garments to getting your logo approved for production.
Start with the basics →Safety & Compliance
Guidance on PPE regulations, BSIF standards and compliance requirements to keep your team protected.
View safety standards →Logo & Branding
Everything you need to know about embroidery, print methods and artwork file setup.
View artwork guidelines →Browse help by category
Explore our help content by category below. Whether you’re placing an order, choosing the right workwear or PPE, or checking compliance and standards, each section brings together the most relevant guidance in one place.
ORDERING & ACCOUNTS
Everything you need for placing an order — delivery & returns, pricing support, artwork setup, and ways to contact the team. If you’re ordering for a business, this is the best place to start.
GUIDES & BUYING ADVICE
Practical guidance to help you choose the right kit for the job — including workwear quality, PPE selection, hi-vis standards, safety footwear, and custom t-shirts.
COMPLIANCE & TRUST
Compliance information and policies to support safe purchasing — including PPE regulation guidance, BSIF supplier status, and our environmental, ethical trading, and modern slavery commitments.
Not sure where to start?
Ordering & Accounts
Guides & Buying Advice
Compliance & Trust
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✔ UK-based business ✔ Expert support from real people