Our Express Services Explained
We understand that when placing an order online you would like to receive it ASAP, but sometimes this can be made difficult especially if your order consists of customised items.
Here at Xamax we have introduced an Express Shipping Service, which means that if you are caught out and you do need that order a little bit speedier we may be able to help.
- 24-48 hour delivery is an option but please be aware that this applies to PLAIN garments/items only and is also subject to stock availability.
- 3-5 day turnaround which will be charged at £60 or 30% of the order value whichever is greater.
- 5-7 day turnaround which will be charged at £30 or 15% of the order value whichever is greater.
Decorated and customised items can be shipped out in as little as 3 – 5 working days. If this isn’t the service for you and you feel you have a little more leeway, then may be our 5 – 7 working day service will suit your needs better. We then have our standard turnaround time of 7-10 working days. This is our usual turnaround time for customised clothing and accessories and is charged at a standard shipping rate of £7.95+VAT.
All services that Xamax offer are subject to stock availability, and can only be fulfilled once the design visual has been approved by yourselves and full payment has been received, once this process has been completed then your order will be added to our production schedule.
*Please note - an imperative part of this service is that you adhere to the above design approval and payment procedure; orders cannot be added to our system without this process being completed. Failure to do so will not guarantee your order is with you for your requested date.
If you have a business account with us and wish to place an Express order then please contact your personal Customer Accounts manager to discuss.